How to Build Excellent Therapeutic Relationships with Patients

In 2023, the demand for mental health services is higher than ever before. There are many different causes behind this, such as the recent global pandemic as well as exposure to trauma. Naturally, this has led to an increased number of people being referred to mental health specialists, such as psychologists and counsellors, by their doctors.

Sadly, more than 8 in 10 psychologists who treat anxiety disorders have seen their patient numbers increase (American Psychological Association). Similarly, NHS England data shows that 16% more people are now using the mental health services that they provide.

With such a high demand for mental health therapy, it’s putting increased pressure on psychologists and other professionals to provide the best service possible. After all, they have a huge amount of responsibility on their shoulders to do so.

The key is building excellent therapeutic relationships with patients. Once you do this, you can then continue to develop the relationship throughout the remaining duration of the patient’s treatment plan.

In regards to the modern patient, from Gen Z to millennials, what exactly do you need to do to build these excellent therapeutic relationships? Let’s find out.

Use an AI Therapy Assistant

The way that patients receive therapy is changing fast.

One of the most interesting (and exciting) parts of this has been the introduction of AI therapy assistants that patients can access through their smartphones and computers.

After patients have downloaded the AI therapy assistant, you can use the assistantto keep up-to-date on important patient data, such as their mood changes from week to week. You can access this data at any time from your patient management system – simple.

The patient also benefits from the AI therapy assistant, too, as they can track their progress, gain access to personalized coping strategies, and more.

If you think that this is something your mental health practice would like to use, start by contacting Limbic. The AI therapy assistant is integrated with NHS Spine and is the world’s first UKCA-marked medical device to support clinical assessments in psychological therapy.

Make the Patient Feel Welcome

Next, you must make the patient feel welcome each time they come for an appointment with you.

One of the best ways to do this is through a relaxing, gentle environment. The patient should be provided with somewhere comfortable to sit and the roomshould feature some nice décor to make it feel as natural as possible.

Remember, if a patient’s room feels cold and lifeless, it’ll have a negative effect on the patient. This is something you need to avoid.

Maintain Eye Contact and Positive Body Language

While talking and listening, make sure to maintain eye contact with the patient to show that you care and are engaged. Additionally, maintain positive body language to help further put the patient at ease. This is especially important when you’re working with visibly nervous patients.

Always Allow Patients to Ask Questions

Lastly, make it clear to patients that they can ask questions at any time, whether it be to do with their symptoms or the actual treatment that you’re providing. This way, they’ll be more educated and will never leave your clinic with lingering questions on their mind.


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