How To Choose RPM Technology And Vendors

Remote patient monitoring is a service that allows healthcare providers to remotely collect patients’ information such as weight, heart rate, blood pressure, blood glucose, and pulse oximeter via electronic transfer. Over the last couple of years, the adoption of telehealth has increased, and this has been made possible through the use of remote patient monitoring software. For health care services to be effective, the technology used matters. If you plan to implement RPM into your practice, here are some tips on choosing the technology and software vendor.

Patient-Centered Technology

A lot of patients are going to wonder what is therapeurtic patient monitoring? And their ability to adapt to this new change depends on how well they understand the technology and how easy it is to use it. If you want to implement RPM successfully, ensure that you have a user-friendly design that promotes patient engagement. Ensure that older adults can easily understand how to operate the devices. When reaching out to a software vendor, let them demonstrate this through several case studies.

Electronic Health Record (EHR) Integration

As much as there are many good technological products in the market, that does not mean all of them are good for you. Some may fail to blend with your electronic health record (EHR). To ensure that healthcare providers can provide quality services to patients, they need to work with a technology that integrates with the hospital’s EHR. As an added advantage, if the clinician can review data even when they are not physically on-site, the better.

In Compliance With HIPPA

Remote patient monitoring involves sharing tons of patient data with a software vendor. According to the Health Insurance Portability and Accountability Act (HIPAA), patients’ health information is sensitive and hence needs to be protected. When selecting a product, you will have to do a security risk analysis to ensure it complies with HIPPA. While at it, check whether a vendor has experienced data breaches in the past. If so, have they taken any measures to tighten their security and ensure no further breaches? Always go with a vendor that aims to protect customer information.

Customer Support

Choose a vendor that provides ongoing support in terms of training. They should be available to respond to any questions you may have, help you solve problems, and meet up with you for regular feedback. This ensures that you can achieve or even exceed both your clinical and financial goals. On top of that, they can customize a solution that helps you address any staffing gaps that might exist within your remote monitoring team.

Accuracy and Capability

For you to properly diagnose patients, you need accurate data. There are so many dangers of misdiagnosis, including death. As a healthcare provider, you need reliable technology that does not leave room for errors. Since data collected affects clinical decisions, ask the vendor on the issue of accuracy and reliability.

Choosing the right RPM technology and vendor is important in ensuring you offer quality services. Do your diligence and ensure you partner with someone reliable and trustworthy.


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